Simple Installation Form Guide & FAQ

If you're new to WordPress, you may not be familiar with some of the terms related to installing your theme. Below we'll go over every section of our Simple Installation Form so you can learn what the terms are and make informed decisions about how your site will be set up! FAQ's can be found at the bottom of this guide.

Tip! This article is very detailed. Instead of reading it all, just scroll to the section(s) that you don't understand or need clarification on. Everything is listed in order of what's shown on the Premium Installation Form.

1. Order Details

This section is fairly self-explanatory. We need your name, contact email, and order number. You'll also be asked to select which theme you purchased, and where you purchased.

2. WordPress & Host Logins

WordPress Blog/Website URL – This is the link to your website, aka your domain. Example: http://mywebsite.com

WordPress Username and Password – This is the information that you use to log into your WordPress dashboard. The WordPress dashboard is located at your domain + wp-admin. Example: http://mywebsite.com/wp-admin

If you don't know your WordPress Username and Password, contact your hosting company for assistance and they'll be able to help you locate that information.

It's very important that we receive the correct login information for your WordPress dashboard. We frequently receive incorrect login information, and it can significantly delay the installation process. A great way to "double check" that your information is correct is to log out of your WordPress dashboard and then log back in to be sure you have the correct username/password!

Who hosts your site? – This is the company that hosts your website. We provide a list of the most common hosts that you can choose from. If you are using a host that's not listed, select "Other."

Host Username and Password – This is the login information for the company that hosts your website. For example, if your web host is Bluehost, then you would provide your Bluehost username and password in this section.

3. Theme Setup

Blog Title – This is the title that displays at the top of your website on every page (in the example below: "Isla"). The site title also displays in Google Search Results and in the browser tab.

Optional Site Tagline – A tagline is an area where you can describe your website in a few words (in the example below: "A Light & Airy WordPress Theme"). The tagline displays underneath the site title.

Prefer to use your own logo? – If you have a logo image that you would like to upload in place of the site title and tagline, upload it in this section!

Your logo image should be at least 1000px wide. Your logo will be professionally resized to fit and look great in your theme. On occasion we may also change the logo dimensions in your theme to better suit your logo shape/size.

Is your site new or existing? – When you purchased theme installation, you will have chosen between "New Site Installation" or "Existing Site Installation." Please mark the same here. For new sites, demo content will be imported and can be easily removed later following this tutorial.

Navigation Menu –  A navigation menu allows your site visitors to easily navigate and access different pages/content you have on your website. You'll be able to add pages, categories, posts, custom links, and other content types to your navigation menu, as well as customize where in your theme you want your menu(s) to display.

Primary Navigation Menu – This is the navigation menu that displays at the top of your theme. Most sites will only need to utilize the Primary Navigation Menu.

Secondary Navigation Menu – This menu displays below your header/site title and is completely optional. If you'd like to have a Secondary Navigation Menu set up for you during theme installation, you are welcome to include that in the Navigation Menu field.

Navigation Menu FAQs

What is a drop-down menu? – A drop-down menu is a submenu that appears below a parent menu item when it is hovered over. Using drop-down menus will simplify your navigation menu and make it easier for visitors to your website find the information they are looking for.

What is a blog category? – Click here for a detailed explanation. 

Can you show me an example of how I can send you my links for the navigation menu? – Yes! Here's a PERFECT example of what we're looking for:

Home
About
Categories
- Fashion (category)
- Lifestyle (category)
- Travel (category)
Shop
- Shop My Favorites
- Discount Codes
Contact Me

In this example, the drop-down menus are denoted with a dash (-) underneath the page they should display under. The categories are denoted with "(category)."

If your format looks different, don't fret. We receive navigation menus in all sorts of formats and can usually decipher just fine. Do your best!

How many links can I have in my navigation menu? – This will vary a bit from theme to theme, but between 4 and 7 links usually fits best horizontally. This doesn't include drop-down menus, which are vertical and can accommodate more links.

Why is there a "50 link limit"? – So that you don't send us 300 links for your navigation menu 😉 (yes, this has happened!). A large number of navigation links can affect your site speed and be confusing for your visitors. Please keep your total number of links — including parent links and drop-down menus — under 50. This is more than enough for most sites, but if you need more, you can always add them on your own later.

Homepage Options – Your theme comes with several different homepage widget options that display above the blog feed on your homepage. You can view these options in the demo for your theme under the "Features" tab. You can select up to TWO to be set up during theme installation.

Home & Blog Page Layout – Your theme comes with 5 different post layouts/configurations for the home and blog pages. You can view these options in the demo for your theme under the "Features" tab.

List the widgets you would like in your sidebar – A sidebar is the narrow column that displays on the side of some pages on your website.

A widget refers to each individual "section" that is contained inside the sidebar. If you click here, you can view a page that has a sidebar. The widgets that are used in the sidebar on that page are: 1) About Me Section, 2) Social Icons, 3) Subscription widget, 4) Categories, 5) Reader Favorites (popular posts).

If you want your sidebar set up as shown in the demo, leave this section blank.

Please note that we cannot set up third-party widgets in your sidebar – only standard widgets that come with WordPress. You can view the standard WordPress widgets in your WordPress dashboard at Appearance > Widgets. An example of a "third party" widget that we cannot set up would be a Pinterest feed or a shopping widget.

4. Sidebar "About Me" Section

This is the "about me" blurb and image in your sidebar.

Your image should be at least 500x500px (preferably 1000x1000px or larger).

5. Social Media Icons

Social media icons are small icons that link to common social networks (Twitter, Facebook, Instagram, and Pinterest). In this section, please provide the direct link to each of the profiles you want to include on your site. Make sure that you include the https:// portion of the link. The best way to do this is to visit your social profile, copy the URL from the address bar, and then paste it into the corresponding box on the installation form.

Troubleshooting

Images not uploading on your form? This can be caused by images that are the wrong format or are too large. If you can't get your images to upload on the form, no worries. You can leave your images off the form and email your images directly to orders@17thavenuedesigns.com.

Frequently Asked Questions

What does "no revisions" mean?

At the end of the installation form, you'll be asked to confirm your login details are correct, turnaround time, etc. There is a third checkbox regarding revisions, and a question we sometimes get is what exactly "no revisions" means.

No revisions does NOT mean that you can't make revisions on your own. You certainly can! "No revisions" means that whatever information you list on your form is what will be installed/setup on your website during theme installation. For example, if you decide later on to change your navigation links or add more social icons, you can absolutely do that on your own — but making those changes  for you is not included with our installation service.

What happens after I submit my installation form?

Once you submit your installation form, your installation will be marked as "Ready" in our system. Turnaround time is 5 to 10 business days from the date we receive your form. We usually can't provide an exact date for your installation. If you have an existing website and need to plan ahead as far as when your installation will take place, shoot us an email and we can chat!

What if I made a mistake or need to change something on my installation form?

(The answer below assumes that your installation has NOT been started on your site yet).

If it's something small, i.e. a new password, you can send an email to orders(at)17thaveneudesigns.com.

If you need to make several changes to your form, please submit a new form. Whichever form is the newest is the one we'll use for your installation.

What happens after my installation is complete?

When your theme installation is complete, you'll receive an email from Kate letting you know your installation is finished. You'll also receive a link to a "Post-Installation Guide" specifically for your theme, which will go over common questions you may have following installation.

Can you teach me how to use WordPress?

There's a good chance you're new to WordPress if you're on this page. We've got you, girl! Hop over to our brand new WordPress Video Tutorial Library where you can learn ALL THE THINGS about WordPress. 🤓

Other questions about the installation form?

Reach out to us here! Select "I have a question about an existing order" so your email lands in the right inbox.